Terms and Conditions
LIMITATIONS OF LIABILITY
The information contained in this Web site is, to the best of our knowledge, true and complete. All suggestions, advice, or tips found herein do not include guarantees on the part of Perfumer Supply House LLC, and affiliated companies, nor do we accept any liability connected with the use of the information contained in this site. By using this site, you accept ALL terms of the following User Agreement and understand that your use is at your own risk. This user agreement and any disputes arising out of or related to the site shall be governed by, and construed and enforced in accordance with, the laws of the State of Connecticut as well as federal law.
USER AGREEMENT
Customers should purchase products from Perfumer Supply House LLC with the clear understanding that all products must be used at the customers own discretion and only after referencing Material Safety Data Sheets (MSDS) and all other relevant technical information specific to the product. Perfumer Supply House LLC shall not be held responsible for any damages to property or for any adverse physical effects (including injury or bodily harm) caused by insufficient knowledge or the improper use of a product.
The user of the product is solely responsible for compliance with all laws and regulations applying to the use of the products, including intellectual property rights of third parties.
As with any manufacturing process, Perfumer Supply House LLC strongly recommends small lab scale testing for evaluation purposes prior to full commercial manufacturing.
The information on the Perfumer Supply House LLC website is obtained from current and reliable sources but makes no representation as to its comprehensiveness or accuracy. Nothing contained herein should be considered as a recommendation by Perfumer Supply House LLC as to the fitness for any use. As the ordinary or otherwise use(s) of this product is outside the control of Perfumer Supply House LLC no representation or warranty, expressed or implied is made as to the effect(s) of such use(s) (including damage or injury), or the results obtained.
The liability of Perfumer Supply House is limited to the value of the goods and does not include any consequential loss. Perfumer Supply House LLC shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.
Please note, the International Federation of Aromatherapists do not recommend that essential oils, aroma chemicals absolutes, etc be taken internally unless under the supervision of a Medical Doctor who is also qualified in clinical Aromatherapy. In addition, many of these ingredients must be properly diluted before use in order to avoid any damages to property or adverse physical effects (including injury or bodily harm).
This web site is provided to you free of charge, “AS IS,” by Perfumer Supply House LLC. By using the information and services available through this web site, you agree to the terms and conditions contained herein.
Perfumer Supply House LLC reserves the right to update product prices at any time, for any reason. While we strive to maintain accurate and timely price information, we are not ultimately responsible for errors, omissions, or otherwise inaccurate prices on the website. The final amount of money due per order is always determined at checkout time, not during shopping cart selection.
For example, customers may put products into the shopping cart during a sale, but may choose to postpone their final checkout until later. The customer is always responsible for the most recent product price, even if their selected products are no longer on sale at checkout time. The customer, likewise, assumes responsibility for any missed discounts, for any reason, due to price changes that may occur between product selection and final checkout, whatever that duration may be.
The information and services available to you on this web site may contain errors and the site is subject to periods of interruption. While Perfumer Supply House LLC does its best to maintain the information and services it offers on the web site, it cannot be held responsible for any errors, defects, lost profits, or other consequential damages arising from the use of this web site.
Perfumer Supply House LLC provides the information and services available on this web site “AS IS,” with no warranties whatsoever. All express warranties and all implied warranties, including warranties of merchantability and fitness for a particular purpose, and non-infringement of proprietary rights are hereby disclaimed to the fullest extent permitted by law. In no event shall Perfumer Supply House LLC be liable for any direct, indirect, incidental, consequential, special and exemplary damages, or any damages whatsoever, arising from the use or performance of this web site or from any information, services or products obtained through this web site, even if Perfumer Supply House LLC has been advised of the possibility of such damages.
Shipment
All shipments are made F.O.B. Seller’s shipping point unless otherwise specified. Buyer assumes all risk of loss in shipping and all liability for loss or damage, whether direct, indirect, consequential or otherwise, due to delays once the products have been delivered to the carrier. Title to products and risk of loss pass to Buyer upon shipment from the Seller’s warehouse or agent. Buyer agrees to purchase any and all insurance it deems necessary to indemnify it against any loss in shipping.
Delivery
Seller shall not be responsible for loss, damage, delay or failure with respect to the products if due to or arising from shortage of raw materials, fires, labor troubles of any kind, accidents, breakdown of machinery, government acts of any kind, failure of manufacturers, subcontractors or suppliers to deliver materials or supplies or to provide services as agreed or contemplated by past dealings, transportation difficulties of any kind, acts of God, acts of Buyer or anything reasonably beyond Seller’s control, whether or not presently occurring or contemplated by either party. Seller shall not be liable for damages, general, consequential or otherwise, or for failure to give notice of any delay until it shall have such additional time within which to deliver the products as may be reasonably necessary under the circumstances and shall have the right to apportion its inventory among its customers in such a manner as it considers acceptable. Seller shall also have the right to deliver the products in installments.
USE OF SITE
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Perfumer Supply House or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
TYPOGRAPHICAL ERRORS
In the event that a Perfumer Supply House LLC product is mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for product listed at the incorrect price. Perfumer Supply House LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Perfumer Supply House LLC shall issue a credit to your credit card account in the amount of the incorrect price.
PARTICIPATION DISCLAIMER
Perfumer Supply House LLC may not and cannot review all communications and materials posted to or created by users accessing the site, and are not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Perfumer Supply House LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Perfumer Supply House LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Perfumer Supply House LLC in its sole discretion.
COPYRIGHT
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Perfumer Supply House LLC. The collective work includes works that are licensed to Perfumer Supply House LLC Copyright 2014, Perfumer Supply House LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Perfumer Supply House LLC or purchasing our products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Perfumer Supply House LLC or to purchase our products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Perfumer Supply House LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
WARRANTY DISCLAIMER
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Perfumer Supply House LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Perfumer Supply House LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Perfumer Supply House does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states or provinces do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Perfumer Supply House LLC, its officers, directors, employees, agents, licencors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
THIRD-PARTY LINKS
In an attempt to provide increased value to our visitors, Perfumer Supply House LLC may link to sites operated by third parties. However, even if the third party is affiliated with Perfumer Supply House LLC, Perfumer Supply House LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Perfumer Supply House LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Perfumer Supply House LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
TERMINATION
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Perfumer Supply House LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
NOTICE
Perfumer Supply House LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Perfumer Supply House LLC.
MISCELLANEOUS
Your use of this site shall be governed in all respects by the laws of the State of Connecticut, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Perfumer Supply House products) shall be in the provincial or federal courts located in the State of Connecticut. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Perfumer Supply House LLC products) must be commenced within one (1) year after the claim or cause of action arises. Perfumer Supply House’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Perfumer Supply House LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.
DELIVERY TIME: Most U.S. orders shipped via USPS will be delivered 2 to 5 business days from ship date.
DEBIT CARD PURCHASES: We will not be responsible for any bank charges you may incur such as NSF charges because of purchases made on our site. It is always a good idea when making an online purchase with a debit card to check your bank account in a day or two to verify the transaction went through correctly.
MSDS: Many MSDSs appear on our site for every product.
MISLABELED PRODUCTS: We are human. On a rare occasion a customer may receive an item which is mislabeled. It is the responsibility of the customer to inspect all items upon receipt of a shipment and to look at and smell the products to determine if everything ordered arrived correctly. Please contact us via email if you have discovered an error. We unfortunately can not reimburse customers who use a mislabeled product in their formulation. We will only refund the price paid for the erroneous product.
OUT OF STOCK ITEMS: Due to the nature of our products, from time to time a product shown as in stock on our site will be out of stock when the order is processed. We allow back-orders however this will incur a shipping charge as per usual.
PAYMENT METHODS: All major credit cards are accepted. No checks, no money orders. Our site is completely secure.
QUALITY OF OUR PRODUCTS: Our products are obtained from ONLY reputable sources and great care is taken as to where certain materials are bought from. We stand behind our quality including the naturals which are 100% pure and natural unless otherwise specified.
RETURNS: TO WHOLESALE CUSTOMERS (i.e.PERFUMERS, INDUSTRY)-All items are UNCONDITIONALLY GUARANTEED. If you are not satisfied with a purchase return the item(s) to us undamaged and unused within 1 weeks for an exchange or full refund (minus shipping fees). NOTE – ALL CONSUMER SALES ARE FINAL. NO REFUNDS. If you find that you made an error on a product you ordered, please notify us immediately upon order placement and we will do our best to work with you as long as a the change does not greatly impact the order total.
*International Returns: Due to high shipping costs, we cannot accept returns from international (non-U.S.) customers.
ORDER FULFILLMENT: We make every effort to fulfill and ship within 48 hours of order receipt, except on weekends and holidays.
DISCLAIMER: All our products are for external use only. Please review the MSDS for safe handling guidelines.
Rev. 07/05/16